DUE TO COVID-19 PLEASE EXPECT SHIPMENT DELAYS. THANK YOU FOR YOUR PATIENCE

Shipping

SHIPPING

Due to COVID - 19 shipping may be delayed. Thank you for your patience.

Please allow up to 48 business hours for your order to be processed. Please allow 5-7 business days to receive order.  I do not ship on weekends or Holidays. 

Shipping is calculated at checkout and varies depending on your location.


It is the customer’s responsibility to ensure the name and address for the order is correct, including apartment/suite/unit #. All incorrect addresses will result in order cancellations.

Once items are shipped, it is the responsibility of the postal service to ensure packages are delivered. No refunds will be issued for lost packages. It is recommended to place a claim with the postal service. I am not responsible for any missed or rescheduled deliveries from USPS. 

If your package has not been delivered according to the time estimated and is still listed as “processing or out for delivery” please give it an extra day or two to arrive. If more than 2 days past an out for delivery notice has passed or it never arrives, please contact USPS with your tracking number to open a claim, then notify me.

If your package says delivered but has not arrived, please look out for any attempt to deliver notices. If you cannot locate your package or it has taken an unreasonable amount of time to be delivered, please contact USPS  and open a claim, then notify me.  I am not responsible for any loss or delays on the part of the shipping company. I will do my best to assist you in recovering your item if possible. 

 

INTERNATIONAL ORDERS

International Shipping is calculated at check out.

Please be aware that I am not liable for customs clearance fees in your country, as well as I am not responsible for holding times of packages by customs. 

The prices on my online store do not include relevant overseas duties and other customs charges you may incur when purchasing and importing to your country.

These costs are determined by your local customs office and are outside of my control. I recommend  familiarizing yourself with your country's customs charges and levies prior to placing an order. You can use dutycalculator.com to help.

I am not responsible if you are not notified by your country's postal authority that items are awaiting payment of customs/duties/taxes. Please keep an eye on your shipment when your tracking number is provided to avoid delays. 

PLEASE NOTE: If you choose to reject/refuse delivery due to customs fees there will be a $30 return fee deducted from your refund to cover return shipping due to your refusal.